Cannot get connected!

I have been up all night with severe foot cramps. Thought I would use the app for advice for some relief. Got disconnected first four times. The ONE time that I almost connected with someone, I got as far as the video, then got disconnected again! Doctor left message "Go to an area with better connection". I am connected to Wi-fi with all bars up!!! I give up, this app is as frustrating as my foot right about now!

Food Girl1961 about LiveHealth Online Mobile